While retailers have long learned to embrace disruption, navigate the ever changing landscape of customer habits, and embrace new technologies to get ahead of competition, COVID-19 has created a new set of challenges the retail industry has never seen before.
McKinsey reported that in a matter of 90 days, we jumped forward 10 years in United States e-commerce penetration.¹ U.S. online sales for September increased 43% year over year, reaching $60.4 billion, according to Adobe Analytics. With the holiday shopping season around the corner, retailers have to balance delivering unique customer experiences while modernizing IT systems to meet the rapidly changing environment. Deloitte believes that modernized IT systems can help retail and consumers thrive post-COVID-19 and offer growth opportunities to businesses that are powered by agile, modern technologies like cloud computing, analytics, and mobility
New trends are emerging around protecting employees and customers, spurring new products and partnerships that help businesses thrive while protecting IP. Box has partnered with leading retailers and brands around the world to help drive such innovation by introducing the AllNew Box experience. With features, including improved UI, Collections, Annotations, a streamlined Zoom integration and more simplicity than ever, Box allows you to unleash your best work across both individuals and teams.