When COVID-19 struck businesses in March 2020, companies scrambled to cobble together temporary work-fromhome (WFH) collaboration solutions that could help them maintain business continuity as cities and counties went into lockdown.
In many cases, these “WFH 1.0” solutions were a success. Remote work kept operations moving, and businesses weathered the storm despite the disruption to office life. Moving forward, however, is a different story. As more leaders plan their business continuity strategies, enabling employees to work from anywhere is a top priority.
In the short term, as COVID-19 lingers, remote work keeps employees safe. In the long term, the flexibility of remote work breeds higher employee satisfaction and engagement, leading to significantly higher performance and retention.